Your eBay listings may be showing buyers broken images right now.
Listings built with InkFrog, Auctiva, or other retired tools still reference their dead servers — so buyers see broken picture icons and collapsed layouts where your photos and templates used to be. ListMend finds the damage across your whole store and repairs it, without moving you to another listing platform.
No software to installWe never ask for your eBay passwordEvery change is reversible
1998 Topps Chrome Refractor — PSA 9 — Free Shipping
$149.99
What buyers see isn't what you see.
You built those listings years ago and they worked. But listings quietly rot — and you never scroll your own 2,000 active listings. Buyers do. Broken listings look abandoned, and abandoned looks like a scam.
Broken picture icons
InkFrog went dark in June. Auctiva and Photobucket embeds broke years ago and still litter long-running listings. Every dead host leaves broken-image icons where your photos and banners used to be.
Raw code where your design was
Retired template services hosted the styling on their own servers. When they die, buyers see collapsed layouts and raw HTML spilling into your description.
Listings hidden by new eBay rules
eBay keeps raising the bar — apparel listings without standardized size details can now be blocked or hidden from search. Old listings don't update themselves to comply.
Diagnose free. Fix for a flat price. Undo anytime.
Good 'Til Cancelled listings renew forever — a listing from 2019 will happily show broken images until 2035 unless someone repairs it. Here's how the repair works.
Free check
Tell us your store name. We scan your active listings and send a plain-English report: how many listings have problems, what kind, and which ones matter most. No account access needed — we read the same public pages your buyers do.
Flat-fee cleanup
We repair the descriptions: dead template code stripped out, your original text and photos preserved, broken references removed, insecure assets corrected. You approve a preview before anything changes.
Everything reversible
We save every original description before touching it. One click restores any listing exactly as it was. Your item IDs, sales history, reviews, and watchers are never affected.
Simple, flat pricing.
Priced by store size, not per problem. The free check tells you exactly which tier you need before you pay anything.
Rescue
$49
up to 500 active listings
- Full store repair
- Preview before changes
- Originals saved & restorable
Rescue Pro
$99
up to 2,500 active listings
- Everything in Rescue
- Priority turnaround
- Post-repair verification pass
Rescue Max
$199
up to 10,000 active listings
- Everything in Pro
- Phased rollout for big stores
- Direct line to the builder
Coming soon — ListMend Monitor, $12/mo. We re-check your store weekly and alert you the next time an image host dies or an eBay rule change threatens your listings. Join the waitlist when you request your free check.
A single sale lost to a broken-looking listing costs more than the cleanup.
Fair questions.
You're trusting someone with your store. You should be picky.
Do you need my eBay password?
Can this break my listings?
Will this affect my search ranking or sales history?
I already moved to another listing tool. Do I still have a problem?
My listings are Good 'Til Cancelled. Doesn't eBay fix them on renewal?
Who's behind this?
Find out what buyers are seeing. Free.
The check takes us one business day and costs you nothing. Worst case: peace of mind.